Terms of Service
These terms are the agreement between you and Put Me In (putmein.app), which sells its videos through Waffo Pancake. Uploading photos or buying a video means you agree to them.
Last updated: 20 de octubre de 2026
Who sells it
Seller. The videos on Put Me In (putmein.app) are sold by Put Me In, through Waffo Pancake.
Merchant of record. Waffo Pancake acts as the merchant of record: it takes the payment, collects any tax that applies and emails the receipt.
Contact. contact@putmein.app. We reply within 2 business days.
What you buy
A short AI-generated video. Put Me In lets you pick a video template, upload one to three photos and receive a short video (an MP4 file with the template's music). You choose a quality, then add your photos. They are reviewed before you pay, and once they pass you pay once for that video. The price is shown before you pay.
The model. The model that makes the video is Seedance 2.5. Seedance is a trademark of ByteDance; this site is not affiliated.
Who can buy
Age. You must be 18 or older to use the service and to buy a video.
Where. Waffo Pancake cannot sell to every country. If it cannot sell to yours, the payment will not go through.
Delivery
Where you get it. A video is delivered when it is ready to watch and download on your order page and under My videos. Rendering usually takes a few minutes after you pay. We do not send the video by email.
How long it stays. Finished videos are deleted from our storage 30 days after delivery, so download yours within 30 days. The order record stays; the video does not.
If something looks wrong. Write to contact@putmein.app with your order number. If we cannot make your video, you get a full refund (see Refunds and cancellation).
Price and billing
Price. The price of each video depends on the template and the quality you choose. It is shown in US dollars before you pay. Tax, where it applies, is shown on the checkout page before you pay.
One payment, no subscription. You pay once for each video, on the checkout page, when you place the order. It is a one-time purchase, not a subscription: there is no billing period, nothing renews automatically, and you are not charged again unless you place a new order yourself.
How you pay. Payments are made through Waffo Pancake. Charges may appear on your statement as WAFFO or WAFFO PANCAKE. We receive the purchase record, not your full card details.
Refunds and cancellation
When we refund. We refund the full price in two cases only: (1) we cannot make your video after you paid; (2) the video we deliver has a technical or quality problem. Every other case is not refunded, because your video starts as soon as you pay.
If we cannot make your video. If generation fails because of a system error, a timeout or the video service rejecting your photos after you paid, we refund the full price. You do not need to ask: we are alerted automatically and send the refund within 2 business days. Photos that fail review before checkout are never charged.
If the video has a technical or quality problem. This means the file will not open or play; the people in the video clearly do not look like the people in your photos; faces or bodies are badly distorted; or the video does not follow the template's motion. Write to contact@putmein.app within 14 days of payment with your order number. We check the video and, if the problem is real, refund the full price.
No refund for a change of mind. Your video starts as soon as you pay, so we do not refund a change of mind, a style you do not like or photos you uploaded by mistake.
Cancelling. Once you have paid, the video starts at once and the order cannot be cancelled for a refund. There is no subscription to cancel, because nothing renews.
EU and UK customers. Your video starts as soon as you pay. By paying you agree to this and accept that you lose your 14-day right to cancel once it starts (Directive 2011/83/EU, Article 16(m) for the EU; Consumer Contracts Regulations 2013, regulation 37 for the UK). This does not affect the rights you have by law when a video is faulty: see "If the video has a technical or quality problem".
How to ask. Write to contact@putmein.app from the email on your account and give your order number. You can find your orders under My videos or on the order page. We reply within 2 business days.
How refunds are paid. Refunds go back to the payment method you paid with and are handled by Waffo Pancake. The money usually reaches your card in 3–10 business days.
The Refund Policy page (/refunds) gives the same rules on one page and is part of these terms.
Content rules and moderation
Photos are checked before anything is made. Every photo you upload is sent automatically to OpenAI's moderation service, which checks it for sexual content, violence and self-harm. A flagged photo is rejected. We may add or switch to other official moderation platforms.
Then the video service reviews it. Photos that pass are reviewed again by the video generation service, which rejects photos of minors and public figures when its review catches them. The finished video goes through the service's output review before delivery.
Illegal and prohibited content is not allowed. Prohibited images and text are not allowed on Put Me In. When a check or a review finds them, we block them: nothing is made from a blocked photo and a blocked photo is never charged. If a video is stopped after you paid, you get a full refund.
Reports. A person reviews every report. See Prohibited content and Report a video below.
Your account and sign-in
You sign in with your email address and a password, and the videos you order are kept under that account in My videos. Only the account that placed an order can open its page. You are responsible for keeping your password safe, for the email address you use and for activity under your account.
Photos and consent
Your own photos, or people who agreed. Only upload photos you have the right to use, of people who have agreed to appear in a generated video. Photos of public figures or anyone under 18 are not allowed and are rejected when review catches them. Do not upload photos you do not have rights to. Photos that fail review are never charged.
Prohibited content
You may not use Put Me In to create:
(1) sexual or nude content;
(2) violence or gore;
(3) hate speech or harassment;
(4) any content involving minors. Child sexual abuse material is reported to the authorities;
(5) deepfakes: we do not offer face swap onto another person's photo or video or intimate scenes of real people, and you may not present a video as something a real person really said or did;
(6) content that infringes copyright or trademarks.
Every photo goes through an automated image check and then the video service's automated review before you can pay, and every video through its output review before delivery. Reports are reviewed by a person. We may block or delete content that breaks these rules, cancel the order and refuse service.
Do not try to break, overload or reverse-engineer the service.
Report a video
If you appear in a video made here without your consent, or see one that breaks these rules, email contact@putmein.app with the link or a description. A person reviews every report, and we delete the video and its photos when the report is valid, normally within 2 business days.
AI-generated content
Marked as AI-generated. Videos are generated by AI and may contain errors. The file name and file metadata mark each video as AI-generated. The picture itself carries no watermark or label. Say so when you share it, and do not present a video as real footage of a person.
Content and rights
You keep the rights you have in your photos and give us a limited permission to process them to provide the service. You may download, keep and share the video generated for your order, provided you respect the rights of the people in it and the rules of the platforms where you post. The service, its templates and site content remain ours.
Disclaimers
Generated videos are produced by AI and may contain errors or artifacts. The service is provided as is, without warranties of any kind to the extent the law allows.
Limitation of liability
To the extent the law allows, our total liability for any claim is limited to the amount you paid us in the 12 months before the claim.
Termination
You can stop using the service at any time. Email contact@putmein.app to ask us to delete your account and data. We may refuse service to anyone who breaks these terms.
Changes
We may update these terms. If a change is material, we will notify you before it takes effect. Continuing to use the service means you accept the updated terms.
Contact
Questions about these terms: contact@putmein.app. We reply within 2 business days.